Refunds And Cancellations

Effective Date: September 1, 2025
Last Updated: September 1, 2025

These Terms and Conditions (“Terms”) cover the refund and cancellation policies

1. Refunds And Cancellations

You may cancel your membership at any time by logging into your online account and selecting the cancellation option, or by contacting Customer Support at support@webpros.biz.

Initial Membership Purchase

If you cancel your membership and request a refund within three (3) calendar days of your initial purchase, you will be eligible to receive a full refund of the initial membership fee.

After the three (3) calendar-day refund period has expired, the initial membership fee becomes non-refundable.

Recurring Monthly Membership Fees

You may cancel your membership at any time. Cancellation will prevent future recurring charges.

If you request a refund within three (3) calendar days after a recurring monthly membership charge is processed, you may receive a refund of that month’s membership fee only.

After three (3) calendar days from the applicable monthly billing date, that month’s membership fee is non-refundable.

Refund Requests

To request an eligible refund, you must submit a written request by email to support@webpros.biz within the applicable three (3) calendar-day refund period. Please include your full name, username or Member ID, and the email address associated with your account.

Approved refunds will be issued to the original payment method whenever reasonably possible.

Nothing in this policy limits any rights that may not be waived under applicable law.